DIGITAL SERVICES GANDHIDHAM : ZED Facilitator

Job Title: ZED Facilitator

🏢 Department: MSME / Quality Management

📍 Location: Field-based / Assigned District or Region

🕒 Job Type: Contractual / Full-time

🎯 Job Objective:

To support MSMEs in adopting Zero Defect Zero Effect (ZED) practices and guide them through the certification process by providing technical assistance, documentation help, and awareness training.

🛠 Key Responsibilities:

Outreach & Mobilization:

Identify and contact MSMEs for ZED scheme registration.

Conduct awareness programs and workshops on ZED scheme benefits.

Technical Support:

Assist MSMEs in implementing ZED quality and environmental practices.

Support in documentation for ZED self-assessment and certification.

Assessment Preparation:

Help enterprises prepare for on-site assessments.

Guide MSMEs in gap analysis and implementation of improvement actions.

Reporting & Coordination:

Maintain records of outreach and facilitated units.

Coordinate with QCI / ZED Cell and monitoring authorities.

📘 Required Skills:

Basic knowledge of ISO standards, lean manufacturing, quality tools, etc.

Good communication and interpersonal skills.

Proficiency in using digital tools and online portals.

Ability to travel and interact with industries.

🎓 Qualifications:

Diploma / Bachelor's in Engineering, Management, or related fields.

Preferably certified in Quality Management or similar domains.

Familiarity with ZED Certification process (preferred).

💼 Experience:

0–3 years of experience in quality assurance, MSME support, or consultancy.

Freshers with strong motivation and understanding of MSMEs may also apply.

💰 Remuneration:

Based on performance and number of successful MSME certifications facilitated.

Government incentive schemes may apply.